Most orders ship within 24 hours. Standard delivery takes 3-7 days (domestic) and 7-14 days (international). Express options cut time to 1-3 days (domestic) and 3-5 days (international).
Yes. Our certified refurbished gear undergoes 15-point quality checks, comes with a 6-month warranty, and is 20-30% cheaper than new.
Unused, unopened gear can be returned within 30 days for a full refund or exchange. Used items are eligible if defective (with proof of issue).
All new gear includes the original brand’s warranty (1-3 years, varies by product). Extended warranties are available for purchase at checkout.
Orders can be modified or canceled within 12 hours of placement. Contact our support team immediately—changes aren’t possible once shipped.
Yes. You’ll get a tracking number via email once your order ships. Track status through our website’s “Order Tracking” page or your account.
Book a free 30-minute consultation via our website (under “Services”) or call/chat with support. Our pro photographers will assist with gear picks.
We partner with authorized brand service centers. For repairs, contact support—we’ll guide you through sending gear and tracking the process.
We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and bank transfers (for orders over $500).
Yes. We use SSL encryption and comply with PCI DSS standards to protect all payment data—your information is never shared with third parties.
Yes. Global customers get the same exclusive discounts as domestic buyers. Additional shipping fees may apply, but duties are calculated upfront.
After purchase, reach support via 24/7 chat, email (ssah5682ahh@gmail.com), or phone. We help with setup, troubleshooting, and maintenance tips.
